Manage High
Enrolment Periods
Reduce admissions pressure and deliver faster student responses without overloading staff. Automate enrolment guidance 24/7 with AI built for schools, universities, and RTOs.
The Enrolment Bottleneck
Admissions teams are overwhelmed during intake periods, leading to delayed responses, frustrated students, and lost enrolments.
Enrolment Spikes
Sudden influxes of calls during open days and intake seasons cause massive hold times and overwhelm staff.
Global Time Zones
International students calling from overseas often hit voicemail, leading to missed high-value enrolments.
Repetitive FAQs
Staff lose hours answering the exact same questions about term dates, fee structures, and campus locations.
Admissions Overload
Educators and admissions officers stuck doing manual data entry instead of providing personalized student support.
Why Education Providers Need Daina AI
Reduce admissions pressure and guide students through enrolment 24/7 with zero added headcount.
Explore the workflowReduced admissions pressure
Deflect general enquiries to AI, letting your staff focus on complex student needs.
Faster student response
AI answers multiple calls simultaneously, ensuring no prospective student ever waits on hold.
Automated enrolment guidance
Pre-qualify students and automatically send them the correct application forms via SMS.
24/7 Global Reception
Capture international student enquiries across all time zones while the local office is closed.
Multilingual Triage
Provide an inclusive experience by answering queries in over 30 different languages instantly.
Seamless SIS Sync
Automatically log caller details and transcripts directly into your Student Information System.
How It Works
A streamlined, automated student journey designed for modern education providers.
Step 01
Keep your main numbers
Your general reception, admissions, and IT helpdesk numbers stay exactly the same. Students continue calling their usual contact points.
Step 02
Route overflow to AI
During intake week spikes, peak lunch hours, or overnight, overflow calls seamlessly route to the AI Assistant to ensure every student is heard.
Step 03
AI qualifies student needs
The AI engages the caller to determine their exact requirements:
- • Prospective vs Current Student
- • Domestic vs International Applicant
- • Course/Faculty of interest
- • Specific query (Absence, Fees, IT Issue)
Step 04
Answers FAQs & Guides Enrolment
Routine questions are answered instantly. For new enquiries, the AI can SMS direct links to course guides, fee schedules, or online application portals.
Step 05
Live transfer for complex scenarios
Credit transfer discussions, special consideration requests, or frustrated parents are intelligently escalated to the correct human advisor during office hours.
Step 06
SIS & CRM Sync
Every captured lead, absent report, and transcript is securely pushed into your Student Information System (e.g., Wisenet, aXcelerate) automatically.
Step 07
Custom Campus Deployment
Daina AI maps your specific faculty structure, course list, and campus layout, ensuring the AI represents your institution accurately from day one.
Education Use Cases
One intelligent system handling everything from prospective student intake to daily faculty admin.
Course Enquiries
Instantly answer questions about prerequisites, intake dates, and provide links to course guides.
International Admissions
Capture 24/7 global leads and assist with visa, CRICOS, and language requirement FAQs.
Campus Tours
Automate the scheduling of physical or virtual campus tours for prospective students and parents.
Absence Reporting
Provide an automated line for students/parents to log absences, updating the roll instantly.
IT Helpdesk Triage
Assist students with basic portal password resets and Wi-Fi login queries to reduce IT tickets.
Fee & Payment Queries
Deflect questions about payment deadlines, VET Student Loans, or HECS-HELP eligibility.
Term Dates & Events
Instantly provide standard information on public holidays, exam weeks, and graduation dates.
Alumni Relations
Automate outbound campaigns to update alumni contact details or promote fundraising events.
Integrates seamlessly with Student Information Systems
Ready to Streamline Admissions?
Relieve your admissions team from the phone lines and capture every prospective student automatically.
Book Free Education AI Demo