Last Updated: March 2026
This Privacy Policy explains how Daina AI collects, uses, and protects your personal information when you visit or interact with our website:
https://dainaai.com.au/
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What is Personal Information?
Under the Privacy Act 1988 (Cth), personal information means any information or opinion about an identified individual or an individual who is reasonably identifiable, whether the information is true or not and whether the information is recorded in a material form or not.
If information does not identify you or cannot reasonably identify you, it will generally not be considered personal information.
Information We Collect
Depending on how you interact with our website, we may collect the following types of personal information:
– Name
– Email address
– Phone number
– Business or company name
– Contact information submitted through forms
– Website usage data and analytics information
– Any information you voluntarily provide when contacting us
We only collect personal information that is necessary to provide our services and operate our website effectively.
How We Collect Personal Information
We may collect your personal information in several ways, including when you:
– Submit a contact form on our website
– Request information about our services
– Communicate with us via email
– Interact with our website or digital services
We may also collect information automatically through technologies such as cookies and analytics tools.
Cookies and Website Analytics
Our website may use cookies and tracking technologies to improve user experience and analyze website traffic.
Cookies help us:
– Understand how visitors use our website
– Improve website functionality and performance
– Customize user experience
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
Purpose of Collecting Personal Information
We collect personal information for purposes including:
– Responding to enquiries and service requests
– Providing information about our AI automation services
– Improving our website and services
– Communicating updates or relevant information
– Maintaining the functionality and security of our website
We only use your information for the purposes for which it was collected.
Disclosure of Personal Information
We may disclose personal information to trusted third-party service providers who assist us with:
– Website hosting and maintenance
– Customer support services
– Analytics and performance monitoring
– Email communication services
These providers are required to handle your information securely and only use it for the purposes we specify.
We will not sell, rent, or trade your personal information to third parties.
Direct Marketing
By providing your contact details, you may receive communications from us about services, updates, or relevant information related to our business.
You can opt out of marketing communications at any time by contacting us or using the unsubscribe option in our emails.
Access and Correction of Personal Information
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.
To request access or correction, please contact us using the details provided below.
Security of Personal Information
We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure.
However, while we strive to protect your information, no method of online transmission or storage is completely secure.
Overseas Disclosure
We generally do not disclose personal information to recipients outside Australia.
If such disclosure becomes necessary for service delivery or technical operations, we will take reasonable steps to ensure the recipient complies with appropriate privacy standards.
Complaints
If you believe your privacy has been breached or you have concerns about how we handle personal information, please contact us. We will investigate your complaint and respond within a reasonable time.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Website: https://dainaai.com.au/
Email: admin@dainaai.com.au